After Hours Support

Lost or Stolen Debit Cards
For assistance after bank operating hours, please call the Card Services hotline (833) 809-9957. You will be asked to provide your name and social security number, or the number that appears on your debit card.

Bill Pay Customer Support
For assistance with Bill Pay (available on philobank.com or the PhiloMoble app), please call (800)877-8021. They are available 6am-12am, seven days a week.

U.S. Savings Bonds
The U.S. Treasury has stopped selling savings bonds at financial institutions. However, you can purchase savings bonds and find bond values at www.treasurydirect.gov.  Philo Exchange Bank is also available to assist you during business hours with savings bonds questions.

Non-Emergency Law Enforcement
For non-emergency law enforcement, please contact your local sheriff’s office at the one of the following numbers:

  • Champaign County Sheriff (217) 333-8911
  • Douglas County Sheriff (217) 253-2913
  • Vermilion County Sheriff (217) 442-4080
  • Edgar County Sheriff (217) 465-4166
  • Champaign Office of FBI (217) 352-0411

As always for emergency situations, please dial 911.